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We Manage, You Grow
Why Choose Amidas Managed Service?
Running IT shouldn’t slow you down — it should power your growth. Amidas Managed Service takes care of your IT environment end to end, from monitoring and maintenance to troubleshooting and upgrades. Our proactive approach ensures issues are detected and resolved before they impact your business, keeping your systems secure, optimized, and always available. With our team as your trusted IT partner, you can focus on innovation and business success while we handle the technology that makes it possible.
Reduce Cost
Optimize IT operations with predictable monthly expenses.
24 x 7 Support & Availability
Access expert help anytime, anywhere.
Minimize Downtime
Ensure systems run smoothly with proactive monitoring and rapid response
Proactive Monitoring
Identify and resolve issues before they impact your business.
Enhanced Security & Compliance
Stay protected and compliant with industry standards.
Scalable with Growth
Expand IT capabilities in line with your strategic roadmap.
Areas of Managed Service
Preventive Maintenance (Quarterly)
Regular system checks to reduce risk of failure
Vulnerability Management (Monthly)
Identify and remediate security weaknesses.
Incident & Problem
Management (24x7)
Fast response to minimize downtime.
Proactive Monitoring
(24x7)
Continuous monitoring for availability and security.
Standard Change Support (8x5)
Routine updates and configuration changes.
Backup & Disaster Recovery (Yearly)
Protect data and ensure business continuity.
Amidas Managed Service isn’t just about keeping your systems running — We’re dedicated to driving resilience, scalability, and security so your business can focus on growth with confidence.
The Managed Service Cycle
We follow a proven Plan-Do-Check-Act (PDCA) cycle to continuously improve service delivery:
PLAN
ACT
DO
CHECK
-
Vulnerability management
-
Regular meetings and reporting
-
Standard change support
-
Preventive maintenance
-
Proactive monitoring
(availability & security)
-
Incident and problem management
Microsoft 365 & Cloud
Managed Service
Amidas delivers end-to-end management of your Microsoft 365, Azure, and hybrid environments — ensuring smooth operations, strong security, and optimized performance. Our services cover:
Operations & Collaboration – Routine M365 management, Exchange rule administration, mailbox conversions, SharePoint site and Teams setup.
Monitoring & Proactive Support – 24/7 monitoring across M365, Azure, and on-premise systems with health dashboards, vulnerability updates, false-positive filtering, and sensor deployment support.
Identity & Access Management – Azure AD Connect health checks, synchronization accuracy, patching, and ADFS/MFA monitoring for reliable, secure user access.
The Amidas Advantage
Managed Service is not one-size-fits-all. At Amidas, we work closely with leading technology providers to deliver tailored services that combine proven tools, certified expertise, and years of enterprise project experience. Our goal is to help you simplify IT operations, strengthen security, and ensure business continuity — so you can focus on what matters most: driving growth and innovation.
