Use Case
Privileged Access Management (PAM) Implementation
for Enterprise Security
Protect. Monitor. Govern. — Securing Privileged Access Across Hybrid Environments
The Client
A technology-driven enterprise operating across hybrid infrastructure with critical systems hosted both on-premises and in AWS. The organization required a robust Privileged Access Management (PAM) solution to manage credentials, monitor privileged activity, and ensure compliance across diverse platforms.
The Challenge
The client faced increasing risks and operational complexity due to:
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Unmanaged privileged accounts across cloud and on-prem systems
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Lack of centralized session monitoring and audit capabilities
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Manual password rotation and inconsistent access policies
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Limited visibility into privileged user behavior and session activity
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Compliance gaps in credential governance and approval workflows
The goal was to implement a scalable PAM solution that supports secure access, automated credential management, and real-time monitoring across all environments.
The Solution
Amidas implemented a full CyberArk PAM suite across both on-premises and AWS environments, including Vault, PVWA, CPM, PSM, PSMP, and Conjur.
Scope of Work
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Deployed active-active Vaults and active-passive components across Hong Kong and Kowloon sites
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Integrated 13 platform types including VMware, Cisco, Fortinet, Palo Alto, Akamai, Kubernetes, AWS RDS/Redis/OpenSearch, Windows, Linux, and MS SQL
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Configured password complexity and rotation policies
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Enabled session recording, live monitoring, and audit logging
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Implemented LDAP and Azure AD integration for directory mapping
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Designed 3-tier approval workflows for privileged access requests
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Delivered UAT, training, and full documentation
The Process
To ensure a seamless transition and maximum alignment with the client’s operational and compliance requirements, Amidas followed a structured, multi-phase engagement process:
01
Planning
& Design
Defined architecture, access control workflows, and approval policies for both OA and Exchange environments.
02
AWS
Deployment
Provisioned Vault, PVWA, CPM, PSM, and PSMP components in AWS with secure plugin integration.
03
On-Perm
Deployment
Installed CyberArk components in Kowloon and Hong Kong sites with vault replication and plugin configuration.
04
Integration
& Onboarding
Onboarded managed assets and privileged accounts, configured access policies, and integrated with SIEM.
05
Testing
& Enablement
Conducted UAT including password rotation, session recording, failover, and load balancing tests. And, provided post-deployment support and monitoring.
The Result
01
Centralized credential management across cloud and on-prem systems
02
Automated password rotation and policy enforcement
03
Real-time session monitoring with audit-ready logs
04
Secure access workflows with multi-level approvals
05
Improved compliance posture and operational efficiency
The Impact
The CyberArk PAM implementation empowered the organization to secure its privileged access landscape, reduce risk, and streamline operations. With full visibility, control, and automation, the enterprise now operates with confidence across hybrid environments — setting a new standard for identity security and governance.
Ready to secure your privileged access landscape?
Discover how Amidas can help your organization strengthen governance, enhance visibility, and achieve end-to-end control with our Privileged Access Management solutions.